Why Is Billing Important?
Seamless Operations: Ensure there are sufficient funds to cover sourcing, fulfillment, and shipping costs.
Transparency: Keep track of expenses and monitor your balance in real time.
Control: Avoid interruptions in order processing by maintaining a sufficient balance.
Step 1: Navigate to the Billing Tab
Log in to your Peregrine Ship account.
Go to the Billing Tab on the dashboard.
Step 2: Understanding the Top-Up Model
Peregrine Ship operates on a top-up model, with a minimum top-up amount of $100.
Payment Method: We use Stripe for payments, and Stripe charges a fee of 2.9% + $0.30 per transaction.
⚠️ Please Note: Orders cannot be fulfilled if your balance is insufficient.
Step 4: Understanding Peregrine Cost in Orders
When fulfilling orders, the Peregrine Ship cost includes:
Fulfillment and logistics fees (warehouse processing, packaging, shipping).
If the order contains products sourced through Peregrine Ship, the product cost is added to the fulfillment costs.
⚠️ Please Note: Total Peregrine Cost = Sum of Fulfillment Costs + Product Costs (if applicable) + VAT (if applicable)
Step 5: Subscriptions
Stripe Charges for Subscriptions: Subscription fees for Peregrine Ship services are automatically charged through Stripe.
Review subscription details, renewal dates, and charges within the Billing Tab.
If you encounter any issues with billing or payments, contact our support team through the Help Center.
Need Help? 💬 Chat with us