Help Centar

Sign In

Sign In

Sign In

Search...

Ask Perry

Balance Transparency

Understanding Your Weekly Balance Report

Why Is My Balance Different From Expected?

How Price Lock Works (No Surprise Charges)

Shipping Cost Breakdown: Product Cost vs Shipping vs Fees

Transactions & Invoices

View Transaction History

View Order Cost Details

Export Costs for Accounting (CSV)

Understanding Your Invoice

Payment Methods Accepted

Balance Management

How to Top-Up Your Balance

What Is Occupied Balance?

When Are Funds Deducted?

Why Did My Order Not Process? (Insufficient Balance)

How to Add Balance via Bank Transfer

Understanding the Estimated Cost Widget

How Much Balance Do I Need?

Available vs Occupied vs Charged Explained

Balance Refunds & Withdrawals

Common Balance Questions (With Worked Examples)

Plans & Pricing

Which Peregrine Plan Should I Choose?

Understanding Your Plan Benefits

How Much Does Peregrine Ship Cost?

Do DTC Brands Need a Subscription?

Plan Comparison Table

How to Upgrade/Downgrade Your Plan

Billing & Payments

Balance Management

Billing & Payments

Balance Management

Available vs Occupied vs Charged Explained

How Much Balance Do I Need?

How Much Balance Do I Need?

Balance Refunds & Withdrawals

Balance Refunds & Withdrawals

Still need help?

Can’t find the answer you’re looking for?
Our team is here to help.

Chat on WhatsApp

Chat on WhatsApp

or

Submit Request

Submit Request

Table of Contents

    Peregrine Ship

    ·

    ©

    2026

    All rights reserved

    Privacy Policy

    Terms of service

    Peregrine Ship

    ·

    ©

    2026

    All rights reserved

    Privacy Policy

    Terms of service