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Dispute Resolution

How We Handle Disputes

Supplier Claims vs Warehouse Errors

Chargeback from Your Customer? Here's What to Do

Returns

How Customer Returns Work (DTC)

Return Address & Process

Restocking Returned Items

Claim Types

Damaged in Transit Claims

Wrong Item Received Claims

I Got the Wrong Size — What Now?

Quality Defects Claims

Missing Items Claims

My Customer Got a Duplicate Shipment — What Now?

Replacement Policy

Our Replacement Policy (Overview)

How to Request a Replacement

Required Evidence for Claims (Photos)

Response Times & SLAs for Claims

What We Don't Replace (Exclusions)

How We Verify Orders Before Shipping (QC Process)

Returns & Replacements

Dispute Resolution

Returns & Replacements

Dispute Resolution

Supplier Claims vs Warehouse Errors

How We Handle Disputes

How We Handle Disputes

Chargeback from Your Customer? Here's What to Do

Chargeback from Your Customer? Here's What to Do

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    Peregrine Ship

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    2026

    All rights reserved

    Privacy Policy

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    Peregrine Ship

    ·

    ©

    2026

    All rights reserved

    Privacy Policy

    Terms of service